Shipping policy

Shipping & Delivery Policy

Shipping & Delivery

We aim to process and ship orders as quickly as possible.

Delivery Time

Orders are normally delivered within 8–12 business days from the date your order has been processed and shipped.

In some cases, delivery may take up to 14 business days due to factors such as shipping carrier delays, customs processing, holidays, weather conditions, or other circumstances outside of our control.

Business days are Monday to Friday, excluding public holidays.

Order Processing

Orders are generally processed within 1–3 business days after the order is placed. Once your order has been shipped, you will receive a shipping confirmation when tracking information is available.

Please note that tracking information may take some time to update after your order has been shipped.

Delivery Delays

While we do our best to ensure timely delivery, delivery times are estimates and may occasionally be affected by circumstances beyond our reasonable control.

If your order has not arrived within the estimated delivery period, please contact us so that we can assist you.

Nothing in this shipping policy limits your statutory consumer rights. In accordance with applicable consumer protection laws, you retain your rights in the event of a delayed or non-delivered order.

Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us as soon as possible with your order number and, where applicable, photographs of the damaged package or product.

We will investigate the issue and work with the shipping carrier to resolve it.

Under applicable Swedish consumer law, the seller is generally responsible for the goods until the customer has received them.

Incorrect Shipping Information

Please make sure that your shipping information is correct before completing your purchase.

If an order is returned to us because an incorrect or incomplete address was provided, please contact us so that we can determine the appropriate next steps.